User Data Policy
Effective Date: 01/08/2025
This User Data Policy outlines how customer data is collected, used, stored, and protected by website, which is developed using EMagneto, a product of AIPROG Pvt. Ltd. It also describes and informs end-users (store visitors/customers) about their data rights.
By using a website, you agree to uphold the principles described in this policy and take necessary steps to comply with applicable data privacy laws.
1. Data Collection
Website may collect the following types of user data:
ü Personal Identification Data: Name, email address, phone number, billing and shipping address.
ü Transaction Data: Order history, payment method (excluding full card details), and invoices.
ü Device and Usage Data: IP address, browser type, device ID, referring URLs, and on-site behavior.
ü Marketing Preferences: User consent for newsletters, promotional messages, or remarketing campaigns.
Data is collected directly via forms (e.g., during account creation, checkout, or contact submissions) or automatically through cookies and tracking tools.
2. How Data Is Used
Collected user data is used for the following purposes:
ü To process orders and deliver purchased products/services.
ü To provide customer service and respond to inquiries.
ü To improve website performance and user experience.
ü To personalize product recommendations and promotional messages.
ü To comply with legal, tax, and regulatory obligations.
ü To collaborate with other companies and websites for sharing data and services.
3. Role of EMagneto
Websites come with built-in tools for secure data storage, encrypted form submissions, and optional integrations with CRM, analytics, and marketing platforms.
1. EMagneto does not access or use customer data for its own purposes. All collected data remains within your control as the store owner.
2. EMagneto ensures the platform infrastructure supports industry-standard security, but it is the responsibility of each store owner to configure third-party apps and plugins in compliance with privacy laws.
4. Data Sharing and Disclosure
User data will not be sold or shared without consent, except in the following cases:
ü With service providers (e.g., payment gateways, shipping providers etc.) who help operate your business.
ü When required by law, regulation, or court order.
ü In the event of a business transfer or sale of your store.
ü You must ensure all third-party tools integrated with your EMagneto site have their own privacy policies and data handling standards.
5. Data Security and Retention
Responsible for implementing data protection measures including:
ü SSL encryption on your store.
ü Password-protected access to admin panels.
ü Regular backups and security updates.
ü User data should only be retained as long as necessary to fulfill the purpose for which it was collected, or as required by law.
6. User Rights
Customers have the right to:
ü Access their stored data.
ü Request corrections to inaccurate information.
ü Request deletion of their personal data.
ü Withdraw consent for marketing communications.
7. Contact
For questions related to how website handles user data, please contact:
AIPROG Pvt. Ltd. (Developer of EMagneto)
Email: [email protected]